Tidemere for Clubs: Every member, known at every counter

The promise a board remembers

Your money never leaves your hands.

The club is always the merchant of record.

Most club software now sits between you and your members' money, holding dues for days and taking a slice of every transaction. Tidemere was built the opposite way.

The industry trend

Dues and fees flow through the software company first. They hold the money, decide when you get paid, and keep a cut of the volume.

Tidemere

Money is never held and never touched. Dues, deposits, lesson fees, and tabs settle directly into the club's own account, with no cut of the flow.

Dues · Event deposits · Lesson & clinic fees · Member tabs

How it works underneath: Stripe & Square, wired straight to the club

What your members feel

Everything a family touches, in one calm app.

One place for the whole household, and a personal member code that follows each member around the club, recognized at every window and desk.

Calendar

Club hours, lessons, and events in a single view the whole family can plan around.

Reservations

Courts, lanes, and spaces booked in a few taps, and cancelled just as easily. No call to the desk.

Family profiles

Every member of the household, their preferences, their allergies, and their codes in one account.

Membership, handled

Waitlists, transfers, and renewals tracked with discretion instead of memory, email, and word of mouth.

Member services

Compliments, concerns, and notes sent privately, without a hallway conversation or a dropped voicemail.

Guest relations

Guests registered ahead of time, so the front gate already knows who is coming.

Maintenance flags

A quiet way to report a loose net or a broken latch, routed straight to the right person.

One code, every counter

A member gives their code. The desk already knows the rest.

Everything the club should know arrives with the code: at the gate, the front desk, the pro shop, the order window. Where the club serves food, that includes a hard stop: a flagged allergy holds the order until a manager clears it, not a note in a file. A club that has ever handed a child the wrong plate knows why. And where there is no food operation at all, the same code still carries reservations, tabs, guest lists, and family rules to every desk.

Recognized at every desk Allergy stops, where food is served Parent-set weekly limits No phone numbers collected

At the order windowLive

SM

Sofia Marin

Age 14 · Westshore S&T

Peanut satay skewer

Snack bar · $9.00

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The operations layer

Every role. One connected system.

Most clubs run a court tool, a lessons tool, a swim-team tool, and a payment tool: four or five logins that never speak to each other. Tidemere is one place, one login, one record for the whole household.

Manager dashboard

The manager's view

Every request, from maintenance flags to reservations to guest registrations, arrives in one unified inbox. What needs you now surfaces immediately; the rest lands in a single calm daily briefing. The whole club calendar merges into one clean view, so nothing is ever double-booked.

Unified inboxDaily digestMulti-calendar merge

Instructor portals · swim & tennis

Scheduling without the guesswork

Swim coaches and tennis pros build schedules with a conflict checker that evaluates every selected day before a class is published. A per-day timeline shows who else is already in that space. Multi-day series build themselves once you pick the days and a run length.

Conflict checkerSeries builderEnrollmentPayout tracking

Crew & staff app

The full picture, for the people who work it

Staff see the club's complete schedule alongside their own task queue. Time-sensitive duties carry due chips; new tasks routed by the manager appear in real time. Time-off requests are submitted and tracked in one place.

Real-time task routingClub schedule viewTime-off requests

Member ordering · POS

The order window, properly equipped

A member gives their code. The system surfaces their name, allergy flags, and whether a weekly spending limit has been reached, before the first item rings up. An allergy stop blocks a flagged item without a manager override. Charge-to-tab or card; the club is always the merchant of record.

Lookup by codeAllergy enforcementWeekly limitsCharge-to-tab

What your board needs to know

It starts small, and proves itself.

Tidemere is brought in by a board, and built to make that decision an easy one.

One

Nothing to put at risk

The club keeps its own merchant account and its own money. Tidemere never holds a dollar, so there is no float to lose and no vendor sitting on your dues.

Two

Begins with one season

Start with a single corner of the club: one season, one window. It asks little of your volunteers and earns its place before it asks for more.

Three

Makes the club look attentive

Members are known by name, protected at the window, and never left waiting at a loudspeaker. The board that brought it in is the board that made the club feel cared for.

Meets · hosting, handled

When your club hosts, the day runs itself.

A home meet brings a few hundred visiting families through your gate in a single morning. Tidemere runs the day around the meet: the arrivals, the gate, the kitchen, the parking, and your own members. Your club is the host, not the referee: scoring, heats, and results stay in your timing software.

Your gate knows who is arriving, and when, before the cars reach the lot.
Your kitchen plans to a real number, not a guess.
Your members learn what is open and what is full before they arrive to a closed pool.
The visiting club shares what you need through one short form. No account, no login.

Available now for swim and tennis meets. When both clubs run Tidemere, one shared meet day, home and away, is coming next. See Meets in the manager dashboard ›

Westshore hosts Crestline Swim Club

Saturday, June 27 · Lanes 1–8 · East gate

Visitors

~200 expectedEstimate60 swimmers · 140 spectators

Gate

East gate · 7:00–8:00 AMPlan on the ~200 figure

Kitchen

Snack bar for ~200Plus the home crowd

Members

PublishedCompetition pool and main lot full 7–1; lap pool and upper lot open

Saved on your own numbers. The gate, kitchen, and member notice are already live. Crestline's one-page form only upgrades the estimates to confirmed.

Origin

Built in a clubhouse, not a boardroom.

Tidemere began at a working private club on the San Francisco Peninsula, when its general manager asked for one quiet place to run the membership: fewer hallway conversations, fewer dropped requests, less noise.

It was shaped inside that clubhouse, around the real rhythms of a swim and tennis season, before it was offered to anyone else. The result is a platform that feels less like software and more like a well-run front desk.

Built by a chef and house manager California company Tidemere™ trademark pending

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